FAQ

Booking questions, answered.

The questions our clients ask us the most.

Logistics

How far in advance should I book?

We recommend booking 2–3 weeks in advance for private events to help guarantee your date, though we may be able to accommodate shorter notice depending on availability. It never hurts to ask.

What do you need on site?

One dedicated 20-amp outlet near where the cart will be set up, not shared with other equipment. An extension cord is fine as long as it runs to a dedicated outlet. We bring the espresso machine, ingredients, cups, and a barista. Everything else is handled.

How early do you arrive?

About 30 minutes before service starts. Setup is quick and quiet, and we're ready to pour right at your start time.

Where does the cart go?

Almost anywhere with a little room and access to power. Indoors or outdoors both work. If you're not sure where to put it, tell us the space and we'll help you pick a spot.

Payment

Is a deposit required?

Yes, a 50% deposit is required to reserve your date, with the remaining balance due before or on the day of your event.

Is there a minimum guest count?

There's no strict minimum. Smaller events are welcome, so tell us your guest count and we'll quote it individually. See how our pricing works for full details.

Service

What areas do you serve?

We're based in El Paso, TX and regularly serve events throughout El Paso and Las Cruces, NM. If you're outside this area, reach out anyway, since we may still be able to help.

What's included?

Every event includes the Esencia Clásico Menu — lattes, matcha lattes, and americanos — plus:

  • All 4 flavors, with whole and oat milk
  • Cups, lids, and straws
  • Full espresso bar setup and service
  • Cleanup of our area
  • Travel to your location anywhere in El Paso (New Mexico travel fees apply)
  • Coordination with your event manager before the event
  • Add-ons available: custom cart branding and a custom menu

Still have a question?

Tell us your date and headcount, and we'll take it from there.